Privacy Policy:

 Phoenixmart Technologies Private Limited,Digital Marketing | E-Commerce company | B2B | C2B | C2C | P2P | web design | SAAS | online advertisement company | online advertising company | SEO | SMO | Image, Video and Content Marketing

Corporate Office Address : Phoenixmart Technologies Pvt Ltd Nirmal Skywin Mall, 95, Rajaji Rd, Peramanur, Salem, Tamil Nadu 636007.

Phoenixmart value the trust you ( Buyer and Seller) place in us and recognize the importance of secure transactions and information privacy. It describes how phoenixmart Technologies Private Limited,salem and its affiliates (collectively Phoenixmart, “we “, “our” ,”us”) collect, use, share through its Mobile site, and Mobile application (hereinafter referred to as the “Platform”).

 The registered users or guest users of the Platform,(hereinafter referred to as “User” or “You” or “yourself” or “Your”) describe the terms on which phoenixmart offers you access to the Website and related Services. By visiting phoenixmart site or application, providing your information or availing our product/services, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable product/service terms and conditions.

COLLECTION OF YOUR INFORMATION:Registered and Guest User(s) Privacy is important to phoenixmart. Phoenixmart do not collect more information from user(s).

  • Client Information including User name, address, phone number, email address, gender, dob will be collected at the time of registration.
  • We collect personal information(such as email address, delivery address, name, phone number, credit card/ debit card and other payment details) from you when you setup an account or transact with us.
  • Phoenixmart record and retain details of Users (Registered and Guest Users) activities on the phoenixmart platform. Information related to communication on transactions including, the types and specifications of the goods, pricing and delivery information, any dispute records and any information disclosed in any communication forum provided by us and other affiliated companies of phoenixmart may be collected as and when the communication and transactions are conducted through the phoenixmart platform.
  • Payment Terms

Seller registration fees Cannot be refund and Seller shall quote the best, lowest and competitive Selling Price (inclusive of all applicable taxes and charges) for each Product on the Website. The Selling Price in respect of a Product purchased by a Buyer shall be received in full by Phoenixmart either through the online system, i.e., the payment gateway offered by Phoenixmart on the Platform, or by way of cash on delivery.

Phoenixmart reserves the right to run promotions and offers providing benefits/discounts on the Selling Price to the Buyer on the Website on various Products. Similarly, Seller may provide a discount / offer on the Products by lowering the Selling Price. Not with standing the above, the Selling Price of all Products offered on the Website shall be either equal to, or less than, the maximum retail price of that Product. The maximum retail price, along with other statutory declarations, shall be mentioned on each Product and/or on its packaging in accordance with applicable laws.

Seller will be responsible for payment of all applicable taxes including sales tax, VAT and GST. Phoenixmart shall release the payment of the Seller Proceeds to You within 15 days after particular order has delivered. Phoenixmart shall make the payment by way of account payee cheque / RTGS/ NEFT, after deducting the Commission on transactions carried on Platform, Advertisement Charges, Platform handling charges, Logistic/courier charges, Cash Collection Charges and any other fees, as per the Commercial Term Segment.

You agree that Phoenixmart shall, at all times, have the right and option to deduct / adjust any payments due to, or from, You in one transaction, against any payments due to, or from, You in other transactions. To the extent the Phoenixmart is unable to receive the Service Fees from the Payment due; the User shall make all payments within seven (7) business days of receipt of the relevant invoice from the Phoenixmart.

It is stated that all commercial terms such as dispatch, delivery of the Products, etc., are bipartite contracts between the Buyer and You and the payment facility is merely used by the Buyer and You to facilitate completion of the transaction. Use of the electronic payment facility or the cash on delivery method shall not render Phoenixmart liable or responsible for the non-delivery of the Products listed on the Platform or for any other reason whatsoever.

  • Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our information practices. we will alert  you to significant changes by posting the date our policy got last updated, placing a notice on our phoenixmart platform, or by sending you an email when we are required to do so by applicable law. Please check our Privacy Policy periodically for changes.

  • Grievance Officer

                J.Mohammed Satham Hussain

                Customer Service